FAQ

What types of products do you offer?

Bags Of Character specialises in children's apparel and accessories featuring popular characters such as Batman and Bluey. Our product range includes cosy dressing gowns, playful backpacks, and other fun items designed for children to express their favorite fandoms.

What age group are your products suitable for?

Our products are primarily designed for children, typically ranging from toddlers to pre-teens. Each item is crafted with the needs and preferences of young children in mind, ensuring both comfort and style.

Are your products safe for children?

Yes, all our products are made from high-quality materials that meet safety standards for children's apparel and accessories. We prioritise safety and functionality in our designs to ensure a worry-free experience for parents.

How should I care for the apparel and accessories?

To maintain the quality of our products, we recommend following the care instructions provided on the labels. Generally, machine washing in cold water and air drying are advisable to preserve the colours and fabric integrity.

What is your return policy?

While specific details about our return policy are not provided here, we encourage customers to review our return policy on our website for comprehensive information regarding returns, exchanges, and refunds.

Do you offer gift wrapping or special packaging?

Currently, we do not offer gift wrapping services. However, our products are designed to be visually appealing and make excellent gifts for birthdays and special occasions without additional packaging.

How can I contact customer service for further enquiries?

For any additional questions or concerns, customers can reach out to our customer service team via the contact form on our website. We strive to respond to all inquiries promptly and efficiently.